Mobile strategies, innovations, and advances: Building your enterprise mobile strategy in an environment of constant change
-
Learn how trends, such as rapid innovation of mobile platforms and greater consumer usability and choice, directly impact initiatives to mobilize SAP and other enterprise applications
-
Hear how mobility impacted IT organizations that support SAP environments
-
Walk through the nine components and decision criteria employed by leading experts to plot a company’s mobile strategy
-
Explore the key considerations SAP customers are now asking as they develop and formalize their mobile strategies: User engagement, business process management, hardware, middleware, custom development, security, integration, staffing, training
-
Get techniques to accurately assess the value and calculate the costs of going mobile
-
Delve into lessons designed to help you avoid critical missteps that often occur when moving from ad hoc, fragmented use of mobile technology to a formal mobile strategy
-
Know the pros and cons of standardizing on a single mobile device versus allowing multiple devices
-
Assess the skills, funding, and technologies needed to effect a cohesive mobile strategy
-
Get expert advice for “future proofing” your mobile strategy so that it is less vulnerable to rapid change
-
Session presented by: Adolf Allesch, IBM
Making a compelling business case for mobility: Lessons for proving high ROI and low total cost of ownership (TCO)
-
Learn how to create a business case for mobility that balances implementation effort and resources with cost-saving and revenue-generating opportunities
-
Examine the 10 key mobile design principles that drive ROI, and learn how to define a mobile ROI framework for your business
-
Get guidelines for estimating and preparing for the true cost of mobile ownership and for calculating when and how you will realize the return on your investment
-
Walk through a four-step process to determine where mobile applications will and will not deliver anticipated returns
-
Gain expert dos and don’ts for developing an enterprise-wide deployment strategy aimed at maximizing value and minimizing costs
-
Learn how to define the key performance indicators (KPIs) required to make the business case for mobility specific to your organization’s mobile effort
-
Find out how to create a baseline for conducting a comprehensive cost/benefit analysis
-
Find out how other companies have applied lessons learned from mobile pilot projects to increase your success with an actual live project
-
Session presented by: Adolf Allesch, IBM
What is mobility in an SAP environment, anyway? An overview of the SAP mobility platform and a comprehensive guide to “heavyweight” mobile applications from SAP
-
Take a guided tour of the full range of SAP and Sybase mobile offerings, such as: Sybase Unwired Platform, SAP CRM Mobile Sales, SAP CRM Mobile Field Service, SAP Retail Execution, SAP EAM Work Order
-
Learn how to leverage a flexible, open SAP mobile infrastructure to manage changes in device types and data sources
-
Explore the development and integration capabilities of the Sybase Unwired Platform (SUP), along with requirements for leveraging this tool
-
Session presented by: Prashant Chatterjee, SAP
Best practices to rapidly prototype mobile applications that engage users and drive value
-
Step through a fast and effective method for prototyping mobile applications and identifying usability results
-
Understand important differences between applications as they are experienced in your SAP system versus a mobile device
-
See how these differences necessitate a different application design approach for mobile devices than you may have utilized in your SAP system
-
Explore a proven prototyping methodology that will allow you to design more innovative mobile solutions that fully engage your end users
-
Identify the context, key roles, channel interaction and touch points needed to create a successful mobile application prototype
-
Learn how to leverage new rapid prototyping techniques and predefined mobile patterns to create applications in hours rather than days
-
Understand the three rules to get users to that “aha” moment when they are able to fully engage with the application
-
Examine the criteria for evaluating the usability and performance of mobile applications
-
Get expert tips to secure end-user buy-in and feedback
-
Find out how to integrate device-based sensors for ease of use and more detailed insight into your event-based data
-
Find out how to update your SAP application implementation, upgrade, and enhancement methods with mobility in mind
-
Explore ”create once, publish anywhere,” a new and evolving mobile application development concept that allows you to keep up with changes and innovations in the mobile arena
-
Session presented by: Adolf Allesch, IBM
Strategies for selecting the right mobile devices for use in an SAP environment: Integration, maintenance, and custom development considerations
-
Explore, in detail, the major mobile devices on the market today and what they offer in terms of usability
-
Examine the benefits and tradeoffs of accessing SAP applications via these devices
-
Weigh the pros and cons of two different device strategies: A central device strategy that requires employees to operate on a single device, a strategy that allows employees to choose their own mobile devices, assess the effort and resources required to develop or customize applications for mobile devices, and understand the impact this has on your device selection strategy
-
Know when to choose native device support vs. cross-platform development
-
Bolster your understanding of mobile devices for ruggedized applications, global connectivity, and other specialty needs
-
Explore the integration capabilities between your SAP landscape and individual devices
-
Understand how Afaria, SAP’s solution for mobile device management, can be leveraged by IT teams to monitor the mobile device landscape, secure data, and deliver fixes and upgrades
-
Learn the five rules of mobile device support for customer-facing applications and ensure your device support strategy is ready for the most demanding mobility need: your customer
-
Step through a comprehensive list of help desk and technical support requirements, and understand what is expected of the company versus the user
-
Session presented by: Jim Cameron, ExpertIG
An interactive guide to mobilizing analytics and dashboards
-
Learn how to bring data visualization “on device” and how to pilot a project for mobilizing analytics and dashboards in your company
-
Step through demos of how managers can access KPIs, project schedules, and other key data to make timely business decisions, regardless of whether or not they are in the office
-
View visual examples that illustrate how to access online and offline SAP NetWeaver® BW and SAP BusinessObjects BI reports and analyses via a mobile device
-
See how to drill down and interact with familiar reports and KPIs
-
Understand the options for extending BI dashboards, analytic data, business process management, and the alert framework to your mobile devices
-
Learn to view and update role-based enterprise information to keep your workforce fully effective and productive while they are on the move
-
Gain insights for reusing your existing BI assets, such as metadata and security and administration policies, to reduce future report development time
-
Step through the business and technical requirements for getting started with SAP BusinessObjects Mobile
-
Session presented by: Jim Cameron, ExpertIG
Mobile transformation starts with assessment Part 1: Skills and training requirements
-
Explore the diverse set of technical and business skills required to plan, design, develop, roll out, and manage an SAP mobile solution
-
Gain an understanding of when and how to involve the business — especially business process experts — in your SAP mobile design and deployment
-
Step through a process for conducting a mobile skills gap analysis and find out which skills and tasks other companies have struggled with
-
Learn which skill sets you currently have in place, such as workflow, integration, and security that can be leveraged in a mobile environment
-
Assess the opportunities and best options for getting your existing team up to speed on mobility skills
-
Develop a staffing plan that provides the right mix of external and internal resources by identifying the skills that can easily be learned by current internal IT teams and which skills may require you to hire from outside the organization
-
Obtain advice for assessing the learning curve your IT organization must navigate as you mobilize or expand your current mobilization of SAP applications
-
Learn how to staff a short-term enterprise mobility pilot to kick-start your initiative
-
Session presented by: Jim Cameron, ExpertIG
Mobile transformation starts with assessment Part 2: Architectural and technical requirements
-
Explore all aspects of the mobile architecture, including SAP application connectivity, mobile middleware requirements, and device deployment and management
-
Gather best practices for navigating the three critical steps required to architect an SAP mobility solution: Blueprinting the infrastructure, deciding what components of the infrastructure will be developed and managed internally or via cloud or a hosted service, and setting preferences and guidelines for what type of middleware and devices to use based on the individual project requirements
-
Walk through strategies for supporting native device capabilities
-
Get key considerations for developing cross-platform applications
-
Find out what tools are available to help you monitor, enforce, and secure your mobile assets
-
Examine your current infrastructure to better determine which option, a packaged application or mobile in-house development tool, is the right choice for your organization
-
Anticipate future mobility trends that impact the technology decisions that you are making today
-
Adapt technology checklists to your evaluation requirements for mobile middleware and mobile device management software
-
Session presented by: Jim Cameron, ExpertIG
Leading practices for securing mobile applications: Protecting data on the move so that it doesn’t become data at risk
-
Learn how to establish enterprise-wide security and risk management standards that account for the unique vulnerability of data on mobile devices
-
Find out how to extend your organization’s current SAP security procedures to mobile devices, but also add measures to reduce new risks that can occur in a mobile initiative
-
Walk through key coding, testing, and other basic security precautions to ensure a more secure SAP mobile environment
-
Learn how to enforce adherence to data privacy regulations using strong and reliable data encryption techniques
-
Get tips to ensure that data security remains within the control of the appropriate IT personnel and not in the hands of end users
-
Explore strategies for rolling out security fixes and updates to your all your mobile users as soon as they are available
-
Learn what policies you will need to put into place to make sure data available on user mobile devices isn’t changed by unauthorized users and that the SAP system of record isn’t manipulated
-
Get proven practices to respond to and resolve any security breaches that may occur
-
Identify the most effective ways to protect your organization’s mobile assets, including devices and related hardware
-
Session presented by: Blair Nicodemus, Deloitte
How to properly set end user expectations for mobility
-
Explore effective techniques for grounding user expectations in reality, while providing them with an exceptional experience that is feasible and cost-effective for the business
-
Learn the best ways to secure user buy-in to your organization’s mobility strategy and adherence to mobile policies
-
Find out how to reset the business expectations of employees who are accustomed to making their own mobile choices in the consumer market
-
Obtain expert advice on the best ways to involve end users in your initial mobile project plans, as their input has a direct impact on employee productivity levels
-
Gain insight into ways of satisfying individual end user expectations without building up large scale costs
-
Get best practices for governing usage of mobile devices and applications
-
Explore the pros and cons of various training approaches other organizations have used when mobilizing SAP, and learn to choose which is best suited to your users
-
Session presented by: Axel Fielder, PricewaterhouseCoopers
Assessing your options for running SAP applications on BlackBerry, Android, and Windows Mobile devices
-
Understand how SAP along with Research in Motion, Microsoft, and Sharp have developed mobile offerings that integrate with the BlackBerry, Windows Mobile, and Android devices
-
Get an overview of the SAP mobility solutions that can be deployed on Android, BlackBerry, and Windows Mobile
-
Examine the key configuration differences that exist between applications running on these devices and how this may affect your current or future device selection criteria
-
Learn how to seamlessly integrate your device and the Sybase Unwired Platform with a variety of back-end data sources by using technology and application connectors
-
Step through a demo that illustrates how SAP applications run on BlackBerry, Android, and Windows Mobile
-
Gain insight into the requirements for configuring and troubleshooting SAP applications that run on these devices
-
Session presented by: Sanjeet Mall, SAP
Assessing your options for running SAP applications on iPad and iPhone
-
Learn how to configure SAP applications to run on the iPhone and iPad See how to activate the Apple Push Notification Service on your device
-
Find out how to leverage Sybase’s Unwired Platform to build custom mobile solutions and extend existing enterprise information and applications to an iPhone or iPad
-
Walk through the steps to successfully integrate, synchronize, and manage mobile data on your iPad and iPhone
-
Learn how the iPad and iPhone connect to an SAP ERP server
-
Explore workarounds for overcoming some of the limitations that Apple devices present for certain SAP applications, and understand the benefits and tradeoffs of doing so
-
Session presented by: Sanjeet Mall, SAP
Tips and tricks to avoid the top 10 challenges faced during an SAP mobility project
-
Overcome the biggest challenges, risks, and pitfalls many companies face when building and implementing a mobile strategy
-
Improve your ability to focus your efforts and mitigate your risks by knowing which components are dramatically impacted by an SAP mobility project, including your current SAP applications and back-end systems
-
Understand what key challenges you will face when adapting your traditional project approach to mobile projects, such as how to accommodate multiple operating systems and devices
-
Hear firsthand the key areas of difficulty you will want to focus on when developing your security and mobile governance strategy, such as data privacy and data encryption considerations
-
Walk through a list of common end-user issues and the best way to solve them, including how to more effectively prioritize end-user functionality requests
-
Find out which areas are most likely to slow your mobile project and incur extra unforeseen costs, including inexperienced consultants, and not tracking the effectiveness of you mobile project, post go-live
-
Session presented by: Abdi Goodarzi, Deloitte
